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Refund Policy

Last updated: 9/3/2026

1. Beta Phase & Paid Plans

Currently, we are in a beta testing phase and actively improving our product. Because of this, we do not currently have any paid plans available, all core features are free to use with limits, and therefore no refunds are applicable at this time.

2. Future Refund Terms

Once we officially launch our paid subscriptions, we stand behind the quality of our product. If you are not fully satisfied, you will be able to request a refund within 14 days of your initial purchase, subject to reasonable usage constraints.

3. How to Reach Us

If you have any feedback or questions regarding billing or our future pricing structure, please reach out to our team at support@chatbase.com.